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Return to shopFAQ
Shopping Information
- Metro cities → 2–4 days
- Other locations → 4–6 days
Yes, we deliver across India to all serviceable pin codes.
You will receive a tracking link via email/SMS once your order is shipped.
No, currently we deliver only within India.
Payment Information
We accept:
- UPI (Google Pay, PhonePe, Paytm)
- Credit/Debit Cards
- Net Banking
- Wallets
Yes, all payments are processed securely via Razorpay, ensuring encrypted and safe transactions.
No, we do not store any card or banking information.
If payment fails, the amount will be refunded automatically within 5–7 working days.
Yes, COD is available on selected orders based on your location.
Order, Returns & Cancellation
We offer a 7-day return policy from the date of delivery.
You can initiate a return from My Orders or email us at: info@travexiastore.com
Refunds are processed within:
- UPI → 2–5 days
- Cards → 5–7 days
- COD → Bank transfer or store credit
Yes, orders can be cancelled before dispatch.
After shipping, cancellation is not possible.
- Wrong/defective product → FREE
- Size exchange → Small fee may apply
- Used or worn items
- Final sale items
- Innerwear (if applicable)