Privacy Policy

Travexia Commerce Private Limited (“Travexia”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

📌 1. Company Information

Company Name: Travexia Commerce Private Limited
CIN: U46901RJ2026PTC112804
Registered Address:
Plot No. 162, Shyam Nagar, 11A, Tooti Puliya Ke Pas,
Sanganer Bazar, Jaipur – 302029, Rajasthan, India

📧 Email: privacy@travexia.com

📊 2. Information We Collect

We may collect the following types of personal data:

🔹 Personal Information

• Full name
• Email address
• Mobile number
• Billing & shipping address

🔹 Account Information

• Username & password (encrypted)
• Order history & wishlist

🔹 Transaction Details

• Order details
• Payment method (we do NOT store card details)

🔹 Technical Data

• IP address
• Browser type
• Pages visited
• Device information

🔹 Customer Support Data

• Queries submitted via email, chat, or forms

⚙️ 3. How We Use Your Information

We use your data for the following purposes:

• To create and manage your account
• To process and deliver your orders
• To send order updates & notifications
• To improve your shopping experience
• To prevent fraud and ensure security
• To comply with legal obligations

✅ 4. Consent

By using our website, you consent to the collection and use of your personal data.

You provide consent by:

• Registering an account
• Placing an order
• Opting into marketing communications

You can withdraw your consent anytime by contacting us at privacy@travexia.com.

🔄 5. Sharing of Information

We do NOT sell or rent your personal data.

We may share your data only with:

• Courier & delivery partners
• Payment gateway providers
• IT & analytics service providers
• Legal authorities (if required by law)

All third parties are obligated to protect your data.

🗂 6. Data Retention

• Your data is stored as long as necessary for order fulfillment and legal compliance
• Account data is retained until you request deletion
• Financial records may be stored as per Indian tax laws

🛡 7. Data Security

We use industry-standard security measures:

• SSL encryption
• Secure payment gateways
• Limited data access controls
• Regular system monitoring

🍪 8. Cookies Policy

We use cookies to:

• Improve website functionality
• Analyze user behavior
• Provide personalized experience

You can disable cookies through your browser settings.

👤 9. Your Rights (Under DPDP Act, 2023)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent
• File a complaint

To exercise your rights, email: privacy@travexia.com

🚫 10. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

🔄 11. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.

📞 12. Contact Us

For any privacy-related queries or complaints:

📧 Email: privacy@travexia.com
🏢 Address:
Travexia Commerce Private Limited
Jaipur, Rajasthan, India